Support
Stuck, lost a purchase or found a bug? Most answers are below. If yours isn't, write to us.
Write to {{CONTACT EMAIL}}
Tell us your phone's model and what happened, with a screenshot if you can.
Where is my progress saved?
On your phone. Stormsworn has no accounts, so your heroes, progress and currencies stay on the device and the game plays offline. Uninstalling the game deletes the save.
Can I move my save to a new phone?
Not yet: the save is local. If we add cloud saves, the game will tell you first.
A purchase didn't arrive, or I changed phones
Open the shop and tap Restore purchases while signed in to the same Google Play or App Store account you bought with. If it still doesn't appear, write to us with the store's order or transaction ID.
How do I get a refund?
Refunds go through the store you paid: Google Play or the App Store. We never see your payment card.
Does the game force ads on me?
No. An ad plays only when you choose to watch one for a reward. The Oath Card purchase turns them off.
How do I ask for my data to be deleted?
Write to us and ask. We keep no player database of our own, so we'll ask our partners to delete the data linked to your device. The privacy policy explains what they collect.
Your data and your choices: Privacy Policy